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SHOP GUIDE

Please check following instructions on how to use each premium service.

1. MU Premium Service

  • - You may use premium services after reading instructions.
    (However, character transfer or server transfer service needs e-mail verification beforehand.)
  • - There’s no limit for each service.
  • - You cannot use two services together at a time. If you have activated one service, it will have to be completed before you
    activate another one.
  • - You can use a premium service 10 minutes after logging off.
  • - If your character is blocked, you cannot use premium service until it’s unblocked.

2. Character Transfer Service

  • You can transfer your character to a different account in the same server.
Q. How long does it take to transfer a character after activation?
A.

As soon as it’s accepted by the receiving account, it will be processed right away.
If this is rejected due to transfer cancellation, receiving account’s decline or date expiration, the coupon will be restored
to your account. You may use this coupon again.

Q. Will the items be transferred together with the character?
A.

Items and zen in in inventory will be moved together with the character along what a character is wearing at the moment
of transfer.

Q. What are the other issues that I should be careful about?
A.

1. When you activate this service, a friend list will be deleted and it will not be recovered.
2. A character must not be a member of a guild. If you are a guild master, please disband the guild to use the service.
3. A character must not be a member of GENS.
4. A receiving account must have an empty slot to receive a character.
If there’s no empty slot, character transfer cannot be completed.
5. When transferring a character, both sending and receiving account should be disconnected from game.
6. You cannot create Magic Gladiator, Dark Lord or Rage Fighter from transferred character.

3. Character Name Change Service

  • You may change your character name here.
Q. How long does it take to change the name?
A.

It will change as soon as the service is activated.

Q. Is there any specific word that I cannot use for character name?
A.

You cannot use special characters for the character name. Please use alphabets and numbers for the name.
Also please keep in mind that your character name could be changed without warning if it goes against MU Online A.
User Names policy. Also penalty can be followed.

Q. What are the other issues that I should be careful about?
A.

1. When you activate this service, a friend list will be deleted and it will not be recovered.
2. A character must not be a member of a guild. If you are a guild master, please disband the guild to use the service.
3. A character must not be a member of GENS.

4. Server Transfer Service

  • You can move your character to a different server under same account.
Q. How long does it take to transfer a character?
A.

A character will be transferred as soon as the service is activated.

Q. Will the items be transferred together with the character?
A.

Items and zen in in inventory will be moved together with the character along what a character is wearing at the moment
of transfer.

Q. What are the other issues that I should be careful about?
A.

1. When you activate this service, a friend list will be deleted and it will not be recovered.
2. A character must not be a member of a guild. If you are a guild master, please disband the guild to use the service.
3. A character must not be a member of GENS.
4. A receiving account must have an empty slot to receive a character.
If there’s no empty slot, character transfer cannot be completed.
5. When transferring a character, both sending and receiving account should be disconnected from game.
6. You cannot create Magic Gladiator, Dark Lord or Rage Fighter from transferred character.

5. Master Skill Tree Initialization Service

  • Initialize Master Skill Tree.
  • You may redistribute the points in game after activating the service.
Q. How long does it take to initialize the tree?
A.

It will be initialize as soon as the service is activated.

Q. Any restrictions on using this service.
A.

You have to be at least Master Level 1 to use this service.

Q. What are the other issues that I should be careful about?
A.

1. When initializing Master Skill Tree, the stat points will be kept.
2. Please write your character name correctly.
3. After confirmation, it will not be possible to cancel.